Detroit Lakes Minnesota Hotel Jobs & Career
Detroit Lakes Minnesota Hotel Jobs & Career
ACCEPTING APPLICATIONS
Job Descriptions:
Positions with online job descriptions include a link that will open that description in this page.
NOTE: The ONLY jobs we’re currently accepting applications for are those highlighted below.
The Lodge on Lake Detroit Positions:
Front Office Manager | Guest Experience Representative (Front Desk) | Housekeeping | Hotel Laundry/Front Desk 11 pm to 7 am | Bartender/Mixologist | Breakfast Attendant | Executive Housekeeper | Assistant Housekeeping Director | Hotel Manager | Assistant Manager | Groups/ Meetings Coordinator
The Spa Within Positions:
Spa Director | Wellness Coordinator | Cosmetologist/Aesthetician | Spa Nail Technician | Massage Therapist
Spa Director Job Description
Spa Director
The Spa Within is seeking applicants for Full Time year round position at full service resort day spa.
- Requires gracious, wellness-minded leader with sales and computer aptitude, and excellent communication & organizational skills.
- Responsible for facilitating delivery of an extraordinary guest spa experience.
- Includes managing schedules, appointments, budgets, business development, inventory control, retail sales, purchasing, creating and marketing specials and events, supervising, human resource tasks, laundry & more.
- Requires ability to work nights & weekends, to lift up to 35 pounds, and to climb stairs.
Benefits
Health Insurance, Flex Plan, Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Spa Wellness Coordinator Job Description
Spa Wellness Coordinator
The Spa Within is seeking applicants for a position to assist the Spa Director with taking and confirming appointments, facilitates smooth spa operations and contributes to each client’s positive spa experience.
- Includes retail sales and cleaning/laundry duties
- Requires a gracious person with computer and sales aptitude, plus excellent phone and communication skills.
- Ideal for individuals interested in wellness and cosmetic.
- Part-time year round position. Requires ability to work weekdays, some weekends and evenings.
Benefits
Health Insurance, Flex Plan, Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Spa Nail Technician
Spa Nail Technician
The Spa Within is seeking a skilled and personable Spa Nail Technician to join our team to provide high-quality nail services within our tranquil spa environment, ensuring a relaxing and rejuvenating experience for our guests.
Responsibilities:
- Perform professional nail, hand, and foot treatments with an emphasis on cleanliness and hygiene.
- Consult with clients to assess their needs and recommend appropriate services.
- Apply nail polish, artificial nails, and nail art according to the latest trends and techniques.
- Maintain up-to-date knowledge of nail products and care.
- Ensure the nail service area is clean and well-stocked with necessary supplies.
- Build and maintain relationships with clients to encourage repeat visits and referrals.
- Requires gracious, detail-oriented person dedicated to providing exceptional service.
- Involves retail sales.
- Applicants must be available to work weekends, especially Saturdays, in addition to some weekdays.
Qualifications:
- High school diploma or equivalent.
- Valid Minnesota State manicurist/cosmetologist license.
- Proven experience as a nail technician.
- Proficiency in manicure and pedicure techniques.
- Strong attention to detail and excellent hand-eye coordination.
- Exceptional customer service and communication skills.
We Offer:
- A beautiful work environment with state-of-the-art facilities.
- Competitive salary and benefits.
- Opportunities for professional growth and development.
Spa Cosmetologist/Esthetician Job Description
Cosmetologist/Esthetician
The Spa Within is seeking applicants with a Manager’s License to perform nail services, facials, body wraps, waxings, eyebrow and lash tinting and design, as well as make-up applications.
- The Spa Within does not provide hair services.
- Requires gracious, detail oriented person dedicated to providing exceptional service.
- Involves retail sales and some cleaning/laundry.
- Applicants must be available to work weekends, especially Saturdays, in addition to some weekdays.
Benefits
Health Insurance, Flex Plan, Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Spa Massage Therapist Job Description
Massage Therapist
Seeking certified/licensed applicants for a massage therapist at The Spa Within, located at The Lodge on Lake Detroit, who are available weekends & some weekdays. The Spa Within is open to the public & to hotel guests.
Especially interested in applicants who can perform a variety of massage modalities (i.e., reflexology, sports massage, cranial sacral, deep tissue, prenatal, etc.). Also involves some cleaning/laundry and retail sales. Applicants must be available to work weekends, especially Saturdays, in addition to some weekdays.
Requires ability to lift up to 35 lbs and climb stairs.
- The Spa Within does not provide hair services.
- Requires gracious, detail oriented person dedicated to providing exceptional service.
- Involves retail sales and some cleaning/laundry.
- Applicants must be available to work weekends, especially Saturdays, in addition to some weekdays.
Benefits:
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- 40% Commission -or- $16.00/hour (whichever is greater)
- Tips
License/Certification:
- Massage Therapy License (Preferred)
Assistant General Manager Job Description
Assistant General Manager
Works closely with General Manager in overseeing hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, teambuilding, and staff development. Supervises the work of hotel department heads. Responsible for the operation of all aspects of the hotel in the absence of the General Manager.
Job Duties:
- Manages all aspects of the hotel in the absence of the General Manager.
- Approves plans, budgets, staffing, and general operating procedures for the rooms, housekeeping, maintenance, and security departments.
- Monitors the budget and directs corrective action as necessary to assure that budget goals are attained.
- Functions as an administrative link between and among departments.
- Monitors internal cost control procedures.
- Coordinates training programs.
- Assists the General Manager in developing and implementing long-range and annual plans, operating reports, forecasts, and budgets.
- Monitors safety conditions and employees’ adherence to safety procedures. Updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.
- Receives, investigates, and acts upon complaints from guests and employees.
- Assures that the hotel’s preventive maintenance and energy management programs are in use.
- Participates in on-going facility inspections throughout the hotel to assure that cleanliness, safety, and other standards are consistently.
- Performs other duties as assigned.
Qualifications:
- Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
- Minimum of three years of hotel management or supervisory experience.
- Strong leadership and a professional image.
- Strong interpersonal, written and verbal communication skills.
- Excellent decision-making ability and analytical skills.
- Knowledge of a variety of computer software applications.
- Ability to work a flexible schedule, including weekends and holidays.
Benefits
Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Hotel Manager Job Description
Hotel Manager
Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, teambuilding, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.
Job Duties:
- Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals.
- Creates and maintains customer-driven operations, empowering hotel staff to excel in superior customer care.
- Develops, recommends, implements, and manages the hotel’s annual budget and long-term business plan. Achieves budgeted sales and maximum profitability.
- Creates new programs in response to market conditions and revenue opportunities.
- Protects the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administers policies and procedures for protecting the safety of guests and employees.
- Prepares monthly reports for owners.
- Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs.
- Maintains a high personal visibility throughout the property and throughout the community.
Qualifications:
- Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
- Minimum of five years of hotel management or supervisory experience.
- Knowledge of local competition and general industry trends.
- Strong leadership and a professional image.
- Strong interpersonal, written and verbal communication skills.
- Excellent decision-making ability and analytical skills.
- Knowledge of a variety of computer software applications.
- Ability to work a flexible schedule, including weekends and holidays.
Group/Meeting Coordinator
Group/Meeting Coordinator
Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, teambuilding, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.
Job Duties:
- Ensure maximum guest satisfaction.
- Meet or exceed monthly room revenue goals while staying with budget guidelines.
- Aggressively go after new business and work to maintain current business.
- Professional and prompt follow-up to groups, meetings and events leads and inquiries.
- Maintain all sales systems.
- Proficient use of the hotel’s PMS, POS and Sales & Catering computer systems.
- Establish and maintain accounts and develop relationships in the marketplace.
- Monitor, maintain and establish locally negotiated rates.
- Make quality off-site sales calls to generate new business.
- Participate in the forecasting, rate strategy, marketing planning, package planning and event planning and implementation.
- Continually monitor occupancy forecasts & revenues projected for future dates.
- Continually monitor meeting and group blocks, contract deadlines, block pick-up activity, release dates, catering order deadlines and other related groups/meetings/events deadlines to ensure accuracy, guest satisfaction, smooth operations and maximum revenues.
- Continually monitor and ensure that rates and status and allocations are kept accurate.
- Assist with food and liquor ordering through established vendors. Monitor inventories.
- Coordinating with all vendors for onsite meetings and events.
- Participate in the market planning, forecasting, rate strategy and package planning.
- Assist with PR/marketing and advertising opportunities as requested.
- Be flexible and willing to help cover front desk shifts and to assist other team members/departments when necessary.
- Participate in meeting event space set-up, teardown and clean-up. Also, coordinate, communicate, direct and delegate related tasks with other departments and team members.
Qualifications:
- Hospitality sales experience preferred.
- Excellent leadership skills and strong revenue management skills.
- Innovative and self-motivated. Must be able to work independently and have the drive to succeed.
- Experience with serving food and beverages.
- Outstanding communication and organization skills. Must maintain a high level of professionalism.
- Requires the ability to walk and stand for long lengths of time. Requires ability to lift 35-50 pounds intermittently during the workday. Must be able to use computer for daily work. Must be able to verbally communicate to staff in an understandable manner.
Job Type: Full-time
Benefits:
-
- Dental insurance
- Employee discount
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
-
-
- 10 hour shift
- Monday to Friday
- Weekend availability
-
Executive Housekeeper Job Description
Executive Housekeeper
Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.
Job Duties:
- Hires, trains and evaluates department personnel.
- Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.
- Prepares work schedules for staff based on projected occupancy.
- Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping.
- Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
- Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
- Identifies and resolves problems in a timely manner, and develops alternative solutions.
- Coordinates staff training, including MSDS, OSHA, and safety policies.
- Maintains lost and found.
- Performs room attendant duties, when required.
- Performs other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Three years prior hotel housekeeping experience. Supervisory experience desired.
- Basic accounting, purchasing and inventory skills.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.
Operations Manager Job Description
Operations Manager
Best Western Premier The Lodge on Lake Detroit is an upscale, award-winning resort hotel featuring 54 rooms and suites. The hotel includes two meeting rooms, a day spa, a private beach, a lobby bar, a fitness center, and a pool area. Registered guests can enjoy an extensive complimentary full hot breakfast.
Job Summary: The role involves overseeing and participating in all aspects of hotel operations, which include guest relations, front desk management, housekeeping, maintenance, breakfast services, bistro/lobby bar, sales, team building, and staff development. The individual will be responsible for all phases of hotel management, encompassing sales and marketing, human resources, food and beverage management, and financial forecasting. The position empowers associates to deliver exceptional customer care to guests, staff, and other visitors. Annual salary starts at $50,000 to $60,000 DOQ.
Job Duties Summary:
- Recruit, select, train, and manage employees to provide exceptional guest services and quality products, aiming to maximize revenue and profitability goals.
- Create and maintain customer-focused operations, empowering hotel staff to excel in delivering outstanding customer care.
- Implement and oversee the hotel’s annual budget and long-term business plan, ensuring the achievement or surpassing of budgeted sales and maximizing profitability.
- Collaborate with the Property Revenue Manager to provide insights based on forecasts and activities.
- Work with the Sales team to prepare for meeting room setups and breakdowns, catering, day-of meet and greet events, billing, and addressing the needs of meetings while in-house.
- Demonstrate the ability to work hands-on in various departments as needed, including covering front desk shifts or assisting in other areas to prevent operational disruptions.
- Safeguard the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll, and all other financial transactions. Additionally, ensure policies and procedures are in place to protect the safety of both guests and employees.
- Communicate with and prepare reports for hotel owners.
- Ensure regular assessments and reviews of all hotel personnel by the appropriate management staff. Coordinate and deliver internal training and development programs.
- Maintain high visibility throughout the property.
- Ensure high standards of cleanliness, maintenance, professionalism, and service are achieved to help maintain high quality assurance (QA) scores and positive guest reviews.
- Perform other duties as assigned or needed.
Qualifications:
- Bachelor’s degree in Business or Hotel Management, or an equivalent combination of education and experience.
- A minimum of five years of hotel management or supervisory experience, with a comprehensive understanding of front office operations preferred.
- Knowledge of local competition and general industry trends.
- Strong leadership skills and a professional demeanor.
- Excellent interpersonal, written, and verbal communication abilities.
- Strong decision-making and analytical skills.
- Proficiency in various computer software applications.
- Ability to work a flexible schedule, including weekends, holidays, and both day and evening shifts, as business needs require.
- Physical requirements include the ability to lift up to 50 lbs, stand for extended periods, push, pull, bend, reach, climb stairs, and communicate clearly.
The hotel proudly boasts a 5-star ranking on Trip Advisor and is recognized for its green and eco-friendly initiatives. It has been awarded the MK Guertin award eight times, which is Best Western’s most prestigious honor, placing it in the top 1.5% of all Best Western hotels in North America. Additionally, J.D. Power ranked Best Western Premier hotels as #1 in guest satisfaction among upscale hotel chains. Our hotel is locally owned and operated by Holland Hospitality, now in its fourth generation of providing exceptional hospitality.
Some of the benefits include a flex plan, voluntary supplemental insurance options such as disability, life, dental coverage, etc., Simple IRA retirement plan, paid time off (PTO), Minnesota Sick and Safe leave, and discounts at Best Western.
Guest Experience Representative Job Description
Guest Experience Representative
The Lodge on Lake Detroit is seeking gracious, sales and hospitality minded applicants with computer aptitude & excellent communication skills.
- Year round part-time position, weekdays and weekend shifts.
- Positions require ability to serve alcohol during shift.
- Shifts are typically 5 to 8 hours between 7 am and 11 pm.
- The 3-11 pm shifts include serving guests at our lobby bar.
Benefits
Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Front Office Manager Job Description
Front Office Manager
Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue through cost control and proper front desk techniques.
Job Duties:
- Hires, trains, and disciplines staff. Determines work procedures and prepares work schedules to ensure the smooth operation of the front desk.
- Empowers front desk staff to successfully handle guest needs, special requests, and complaints. Ensures all guest service issues are resolved prior to guests leaving the property.
- Trains front desk staff on proper revenue management procedures, including successful selling techniques, current specials and/or promotions, and rate structures.
- Strives to be innovative in new programs designed to eliminate waste and increase productivity.
- Performs administrative and financial duties such as daily reports, credit card reversals, bank deposits, accounts receivables, rooming lists, and office supply inventory.
- Manages departmental expenses within budgeted guidelines.
- Performs other duties as assigned.
Qualifications:
- High school diploma or equivalent
- Minimum of two years experience at front desk with complete understanding of front office operations. Previous experience in hospitality management preferred.
- Superior customer service and public relations skills.
- Excellent organization and time management skills.
- Ability to communicate clearly and effectively with customers, co-workers, and managers.
- Knowledge of Microsoft Office, Internet, and property management systems.
- Ability to work a flexible schedule, including weekends and holidays.
Housekeeping Job Description
Housekeeping
Enjoy cleaning? The Lodge on Lake Detroit is seeking friendly, energetic, detail-oriented applicants who will help create an extraordinary guest experience.
- Part-time year round positions and seasonal positions (i.e. during summer) with daytime hours.
- Involves weekdays and weekends.
- Qualified applicants are willing and able to work some weekends – Saturdays and Sundays.
Benefits
Starting Pay: $16.00/hour
Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Hotel Laundry/Front Desk 11 pm to 7 am Job Description
Hotel Laundry/Front Desk 11 pm to 7 am
The Lodge on Lake Detroit is seeking qualified applicants with computer aptitude and excellent communication skills .
- Year round, part-time position with predictable schedule.
- Typically 3 to 5 consecutive shifts per week.
- Involves some weekends.
- Primary task involves doing hotel laundry, in addition to responding to guest needs, handling guest check-ins & outs and breakfast set-up.
- Requires ability to stand on feet for extended periods of time.
Benefits
Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Bartender/Mixologist Job Description
Bartender/Mixologist
The Lodge on Lake Detroit is seeking applicants for experienced bartender to prepare and serve drinks and appetizers for our lobby bar and bistro.
- Requires availability on weekends and some weekdays.
- Shifts typically 5 pm to 10 pm, varies by season and event.
- Requires computer aptitude and a guest experience oriented person.
Benefits
Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.
Breakfast Attendant Job Description
Breakfast Attendant
Enjoy visiting with people, food & cleaning? The Best Western Premier The Lodge on Lake Detroit is seeking friendly applicants with a positive attitude to work in our kitchen and breakfast area.
- Shifts approximately 5:30 am to 10 am.
- Work at least every other weekend and some weekdays.
- Some responsibilities include preparing, serving & restocking food items, cleaning, visiting with guests.
- Year round and seasonal applicants accepted.
- Requires ability to lift up to 35 lbs & to stand/walk for long periods of time.
Pay
Starting Pay: $16.00/hour
Benefits
Disability, Life, Voluntary Supplemental Insurance, Dental, Retirement Plan, Paid Time Off, Spa Within discounts and Best Western discounts.